Refund policy
We have a 30-day return for store credit policy, which means you have 30 days after receiving your item to request a return for store credit only.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at cyclebreakersbrand@gmail.com
If your return is accepted, we’ll send you a confirmation, as well as instructions on how to receive your store credit. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at cyclebreakersbrand@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
No Refunds. Returns for Store Credit
We will notify you once we’ve received and inspected your return, and let you know if the store credit was approved or not.
If more than 15 business days have passed since we’ve approved your return, please contact us at cyclebreakersbrand@gmail.com